November 13, 2026 Follow Egret
CVE-2020-2506 · CVE record: PUBLISHED

improper access control vulnerability in Helpdesk

QNAP Systems Inc. Helpdesk

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access control vulnerability could allow attackers to compromise the security of the software by gaining privileges, or reading sensitive information. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Exploitation evidence

Known exploited · CISA KEV listed

Added 2022-03-25. Ransomware campaign use: Unknown.

CISA required action: Apply updates per vendor instructions.

CISA due date: 2022-04-15. This is the catalog’s deadline, not an assessment of your organization’s exposure.

KEV checked 13 Nov 2026, 00:20 Jerusalem · Original catalog ↗

Reported products and versions

QNAP Systems Inc. / Helpdesk

Default status: Not specified

  • affected: unspecified to < 3.0.3 (custom)

Fixes and workarounds

QNAP has already fixed these issues in Helpdesk 3.0.3 and later versions.

Sources and related reporting

CVE Program record ↗ · Download tracked evidence as JSON

Observed change timeline

History begins when Egret first downloads each source. It is not the complete upstream CVE history.

12 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-12",
  "epss": 0.02006,
  "percentile": 0.8111
}
10 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-10",
  "epss": 0.02006,
  "percentile": 0.8099
}
09 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-09",
  "epss": 0.02006,
  "percentile": 0.80966
}
08 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-08",
  "epss": 0.02006,
  "percentile": 0.80958
}
07 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-07",
  "epss": 0.02006,
  "percentile": 0.80942
}
06 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-06",
  "epss": 0.02006,
  "percentile": 0.80909
}
06 Nov 2026, 06:20 Jerusalem · CVE Program record changed

Stored CNA snapshot at this observation.

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        "title": "CVE Program Container"
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        "metrics": [
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                "timestamp": "2025-02-06T20:39:53.308780Z",
                "version": "2.0.3"
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          {
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              "content": {
                "dateAdded": "2022-03-25",
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    "cna": {
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      "title": "improper access control vulnerability in Helpdesk",
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05 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-05",
  "epss": 0.02006,
  "percentile": 0.80894
}
04 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-04",
  "epss": 0.02006,
  "percentile": 0.80879
}
03 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-03",
  "epss": 0.02006,
  "percentile": 0.80846
}
03 Nov 2026, 02:22 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-02",
  "epss": 0.02006,
  "percentile": 0.80823
}
03 Nov 2026, 02:22 Jerusalem · CISA KEV status changed

Stored KEV snapshot at this observation.

{
  "cveID": "CVE-2020-2506",
  "cwes": [
    "CWE-284"
  ],
  "dateAdded": "2022-03-25",
  "dueDate": "2022-04-15",
  "forensicTriage": "No",
  "knownRansomwareCampaignUse": "Unknown",
  "notes": "https://nvd.nist.gov/vuln/detail/CVE-2020-2506",
  "product": "Helpdesk",
  "requiredAction": "Apply updates per vendor instructions.",
  "shortDescription": "QNAP Helpdesk contains an improper access control vulnerability which could allow an attacker to gain privileges or to read sensitive information.",
  "vendorProject": "QNAP Systems",
  "vulnerabilityName": "QNAP Helpdesk Improper Access Control Vulnerability"
}
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