November 13, 2026 Follow Egret
CVE-2024-4879 · CVE record: PUBLISHED

Jelly Template Injection Vulnerability in ServiceNow UI Macros

ServiceNow Now Platform

ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

Exploitation evidence

Known exploited · CISA KEV listed

Added 2024-07-29. Ransomware campaign use: Unknown.

CISA required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

CISA due date: 2024-08-19. This is the catalog’s deadline, not an assessment of your organization’s exposure.

KEV checked 13 Nov 2026, 00:20 Jerusalem · Original catalog ↗

Reported products and versions

ServiceNow / Now Platform

Default status: unaffected

  • affected: 0 to < Utah Patch 10 Hot Fix 3 (custom)
  • affected: 0 to < Utah Patch 10a Hot Fix 2 (custom)
  • affected: 0 to < Vancouver Patch 6 Hot Fix 2 (custom)
  • affected: 0 to < Vancouver Patch 7 Hot Fix 3b (custom)
  • affected: 0 to < Vancouver Patch 8 Hot Fix 4 (custom)
  • affected: 0 to < Vancouver Patch 9 (custom)
  • affected: 0 to < Vancouver Patch 10 (custom)
  • affected: 0 to < Washington DC Patch 1 Hot Fix 2b (custom)
  • affected: 0 to < Washington DC Patch 2 Hot Fix 2 (custom)
  • affected: 0 to < Washington DC Patch 3 Hot Fix 1 (custom)
  • affected: 0 to < Washington DC Patch 4 (custom)

Fixes and workarounds

No explicit solution text in the downloaded CVE record. Consult the vendor advisory; unaffected version ranges are shown above as reported, not inferred as a patch recommendation.

Sources and related reporting

CVE Program record ↗ · Download tracked evidence as JSON

Observed change timeline

History begins when Egret first downloads each source. It is not the complete upstream CVE history.

12 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-12",
  "epss": 0.99976,
  "percentile": 0.99979
}
10 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-10",
  "epss": 0.99968,
  "percentile": 0.99977
}
09 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-09",
  "epss": 0.99968,
  "percentile": 0.99977
}
08 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-08",
  "epss": 0.99976,
  "percentile": 0.99978
}
07 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-07",
  "epss": 0.99976,
  "percentile": 0.99978
}
06 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-06",
  "epss": 0.99976,
  "percentile": 0.99978
}
06 Nov 2026, 06:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-05",
  "epss": 0.99976,
  "percentile": 0.99978
}
04 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-04",
  "epss": 0.99976,
  "percentile": 0.99978
}
04 Nov 2026, 00:20 Jerusalem · CVE Program record changed

Stored CNA snapshot at this observation.

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                "lessThan": "washington_dc_patch_2_hot_fix_2",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "washington_dc_patch_3_hot_fix_1",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "washington_dc_patch_4",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              }
            ]
          },
          {
            "cpes": [
              "cpe:2.3:a:servicenow:servicenow:*:*:*:*:*:*:*:*"
            ],
            "defaultStatus": "unaffected",
            "product": "servicenow",
            "vendor": "servicenow",
            "versions": [
              {
                "lessThan": "utah_patch_10_hot_fix_3",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "utah_patch_10a_hot_fix_2",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "vancouver_patch_6_hot_fix_2",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "vancouver_patch_7_hot_fix_3b",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "vancouver_patch_8_hot_fix_4",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "vancouver_patch_9",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "vancouver_patch_10",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "washington_dc_patch_1_hot_fix_2b",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "washington_dc_patch_2_hot_fix_2",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "washington_dc_patch_3_hot_fix_1",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              },
              {
                "lessThan": "washington_dc_patch_4",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              }
            ]
          }
        ],
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-4879",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-07-29T18:58:02.257329Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2024-07-29",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-4879"
              },
              "type": "kev"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-10-21T22:55:49.702Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-4879"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2024-07-29T00:00:00.000Z",
            "value": "CVE-2024-4879 added to CISA KEV"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      },
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-01T20:55:10.283Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154"
          },
          {
            "tags": [
              "x_login-required",
              "x_transferred"
            ],
            "url": "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293"
          },
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Now Platform",
          "vendor": "ServiceNow",
          "versions": [
            {
              "lessThan": "Utah Patch 10 Hot Fix 3",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            },
            {
              "lessThan": "Utah Patch 10a Hot Fix 2",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            },
            {
              "lessThan": "Vancouver Patch 6 Hot Fix 2",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            },
            {
              "lessThan": "Vancouver Patch 7 Hot Fix 3b",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            },
            {
              "lessThan": "Vancouver Patch 8 Hot Fix 4",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            },
            {
              "lessThan": "Vancouver Patch 9",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            },
            {
              "lessThan": "Vancouver Patch 10",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            },
            {
              "lessThan": "Washington DC Patch 1 Hot Fix 2b",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            },
            {
              "lessThan": "Washington DC Patch 2 Hot Fix 2",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            },
            {
              "lessThan": "Washington DC Patch 3 Hot Fix 1",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            },
            {
              "lessThan": "Washington DC Patch 4",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Adam Kues"
        },
        {
          "lang": "en",
          "type": "finder",
          "value": "Assetnote Attack Surface Management"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "<span style=\"background-color: rgb(255, 255, 255);\"><span style=\"background-color: rgb(255, 255, 255);\">ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform.</span>&nbsp;</span>ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.<div></div>"
            }
          ],
          "value": "ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible."
        }
      ],
      "metrics": [
        {
          "cvssV4_0": {
            "Automatable": "NOT_DEFINED",
            "Recovery": "NOT_DEFINED",
            "Safety": "NOT_DEFINED",
            "attackComplexity": "LOW",
            "attackRequirements": "NONE",
            "attackVector": "NETWORK",
            "baseScore": 9.3,
            "baseSeverity": "CRITICAL",
            "privilegesRequired": "NONE",
            "providerUrgency": "NOT_DEFINED",
            "subAvailabilityImpact": "NONE",
            "subConfidentialityImpact": "NONE",
            "subIntegrityImpact": "NONE",
            "userInteraction": "NONE",
            "valueDensity": "NOT_DEFINED",
            "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N",
            "version": "4.0",
            "vulnAvailabilityImpact": "HIGH",
            "vulnConfidentialityImpact": "HIGH",
            "vulnIntegrityImpact": "HIGH",
            "vulnerabilityResponseEffort": "NOT_DEFINED"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        },
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "HIGH",
            "baseScore": 9.8,
            "baseSeverity": "CRITICAL",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-1287",
              "description": "CWE-1287 Improper Validation of Specified Type of Input",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2024-07-29T22:28:49.374Z",
        "orgId": "303448ea-6ef3-4077-ad29-5c9bf253c375",
        "shortName": "SN"
      },
      "references": [
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          "url": "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154"
        },
        {
          "tags": [
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          ],
          "url": "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293"
        },
        {
          "url": "https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit"
        }
      ],
      "source": {
        "discovery": "UNKNOWN"
      },
      "title": "Jelly Template Injection Vulnerability in ServiceNow UI Macros",
      "x_generator": {
        "engine": "Vulnogram 0.2.0"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "303448ea-6ef3-4077-ad29-5c9bf253c375",
    "assignerShortName": "SN",
    "cveId": "CVE-2024-4879",
    "datePublished": "2024-07-10T16:16:39.926Z",
    "dateReserved": "2024-05-14T17:39:41.655Z",
    "dateUpdated": "2025-10-21T22:55:49.702Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}
03 Nov 2026, 18:20 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-03",
  "epss": 0.99976,
  "percentile": 0.99979
}
03 Nov 2026, 02:22 Jerusalem · EPSS observation updated

Stored EPSS snapshot at this observation.

{
  "date": "2026-11-02",
  "epss": 0.99976,
  "percentile": 0.99979
}
03 Nov 2026, 02:22 Jerusalem · CISA KEV status changed

Stored KEV snapshot at this observation.

{
  "cveID": "CVE-2024-4879",
  "cwes": [
    "CWE-1287"
  ],
  "dateAdded": "2024-07-29",
  "dueDate": "2024-08-19",
  "forensicTriage": "No",
  "knownRansomwareCampaignUse": "Unknown",
  "notes": "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154; https://nvd.nist.gov/vuln/detail/CVE-2024-4879",
  "product": "Utah, Vancouver, and Washington DC Now Platform",
  "requiredAction": "Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.",
  "shortDescription": "ServiceNow Utah, Vancouver, and Washington DC Now Platform releases contain a jelly template injection vulnerability in UI macros. An unauthenticated user could exploit this vulnerability to execute code remotely. ",
  "vendorProject": "ServiceNow",
  "vulnerabilityName": "ServiceNow Improper Input Validation Vulnerability"
}
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